We’re Here for You


Xtelesis Support Services are here for you 24/7. After hours support messages are responded to within specified SLA agreements per the support contract.

Xtelesis Support Services


How Xtelesis Responds to Service Requests

Our goal is to be the best technology partner you’ve ever experienced. To find answers to commonly asked questions, please visit our Support FAQ. If you have any support questions or concerns please send an email to support@xtelesis.com. A ticket will be automatically generated and routed to our support queue with the appropriate priority. We’re eager to offer you impressive service.

Important Links

» Customer Portal
» Grant Remote Access
» Support Alert Notifications
» XteleVoIP portal

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