Support

Xtelesis Engineering Support

Xtelesis offers its customers a broad range of support options, covering our full array of solutions.

Main SupportHosted Support
Monday-Friday 8am - 5pm PST Monday-Friday 8am - 5pm PST
650.239.1450 866.983.5001
support@xtelesis.com voip-support@xtelesis.com
   
After hour messages are responded to within specified SLA agreement per the support contract.
   

Join Our Monthly Support Calls

ShoreTel Communicator TrainingRegister
Constantly getting asked questions on how to use features of Communicator? Invite users to this refresher or get new users trained on the basics of ShoreTel Communicator. This training is held every third Friday of the month at 10am.
   
ShoreTel Director ForumRegister
Do you have a question on how to use ShoreTel Director? Ask our engineers about how to use or enable features and functions of your ShoreTel phone system. This training is held every third Friday of the month at 1pm.

We strive to provide cutting edge technology with top quality support.