IP Phone System

ShoreTel's phones, switches, and software are designed to provide easy deployment, rapid flexibility, and world class quality. The design of ShoreTel's IP phones provide the ultimate in ergonomic and aesthetics design, as well as superior audio quality. ShoreGear voice switches are purpose-built appliances with no moving media, delivering unmatched availability.

Telephones

ShoreTel offers a wide range of telephones to provide the right solution for each application - be it an executive, executive assistant, operator, ACD agent or supervisor, or general office user. ShoreTel phones provide end users the features and quality they demand, and are pre-configured to match the ShoreTel system to eliminate configuration issues during installation.

ShorePhone IP Phones

ShorePhone	IP 560g	IP 560	IP 230	IP 212k	IP 110
Use	Gigabit	Executive	Office Worker	Key System	Public Area
Lines	6	6	3	12	1
Network	10/100/1000	10/100	10/100	10/100	10/100
Display	24x7 backlit	24x7 backlit	24x5	13x8	16x1
Keys	8 Hard 4 Soft	8 Hard 4 Soft	8 Hard 4 Soft	8 Hard 2 Soft	6 Hard

	Button Box	ShorePhone AP 100	ShoreTel SoftPhone

	BB 24	AP 100	SoftPhone
Lines	24	1	14
Use	Operators	Analog	Mobile Users
Network	10/100	N/A	N/A
Display	12x14 backlit
Keys	24 Hard

Download the ShorePhone Datasheet [340K]

Voice Switches

Call management is provided by ShoreGear Voice Switches. They are highly reliable, intelligent devices that unify communications across multiple enterprise locations, by connecting to IP and Analog phones.

ShoreGear Voice Switches

ShoreGear	120/24	60/12	40/8	T1	E1
IP Phones	120	60	40	N/A	N/A
Analog	24 Ports	12 Ports	8 Ports	23 B + D	30 B-chn

Download the ShoreGear Datasheet [193K]

System Management

ShoreWare Director is a browsed-based network management tool that provides a single management interface for all voice applications across all locations. When you add a new user on the ShoreTel system, the user gets an extension, a mailbox, an auto-attendant profile, can be added to an ACD group, and even gets an email to download their desktop software - all from a single management screen.

Plug-and play installation
Integrated software distribution
Ease of administration and maintenance
SNMP Support
Call Detail Reporting
On-line documentation

Download the ShoreWare Management Datasheet [134K]

Unified Messaging

The ShoreTel system provides a complete messaging solution including voice mail and automated attendant, along with unified messaging tools for users. The solution scales seamlessly up to 10,000 mailboxes which can be centralized or distributed across a network on standard servers.

Voice Mail
Unified Messaging
Follow Me/Find Me
Call Handling Modes
Email Notification
Automated Attendant

Download the ShoreWare Messaging Datasheet [297K]

Desktop Applications

From call-handling to unified messaging - from distributed call agents to seamless telecommuting - ShoreTel desktop applications lower the barrier imposed by traditional telephony solutions while giving your workers the tools they need to be successful.

ShoreWare Call Manager gives users access to all the features of their IP PBX directly from their Microsoft® Windows desktop. Personal Call Manager puts an intuitive telephone management tool in the hands of every user, while Advanced Call Manager adds integrated presence awareness, call recording, and more.

Seamless integration with Outlook
Presence-awareness
Show-me conferencing
Intuitive user interface
Easy adaptation to different telephone environments
Integrated SoftPhone

Download the ShoreWare Call Manager Datasheet [339K]

Operator Console

The ShoreWare Operator Call Manager software delivers the information and control features that enable businesses to cost effectively give callers a "high touch" level of personalized attention. Company operators, executive administrators, and departmental receptionists can all use this flexible call administration software to provide optimum service to callers.

Call routing information
Presence information
Multiple transfer options
Extension monitoring

Download the ShoreWare Operator Call Manager Datasheet [194K]