IT Anywhere

 

IT Anywhere is designed for small and medium sized businesses with limited IT staff as well as large businesses with remote users. Keeping business tools running at peak efficiency improves the productivity of your workers and lowers the frustration to management and co-workers.

System performance on PC's typically decline over time. IT Anywhere works to keep your computer running at the same speed and capability as it did the first day it came out of the box.

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IT Anywhere provides the following services:

Asset Management

  • Know what computer assets you have and where they're stored.
  • Know what programs are on your systems and auto-remove unauthorized programs.
  • Manage your Windows licensing and make sure you're always in compliance.
  • View space on hard drives RAM or processors.
  • Enforce a corporate computer policy even to remote users.
  • Push new programs and updates out to users without ever touching the device.
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Maintenance Support

  • Defragment your hard drive on a scheduled basis.
  • Manage the installation of Microsoft patches and updates.
  • Manage the push of virus protection to all uses, including remote computers.
  • Run spy-ware cleanup and testing tools.
  • Clean's up spam, unused, unneeded and deleted files on your computer.
  • Create computer settings that optimize system performance for the user.
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Help Desk Services

  • Initial triage and multi-tier escalation for any computer problem or issue.
  • Remote Co-Session User Support
  • Expert user assistance on all core Microsoft products; Office, Outlook, Word, Excel, Power Point, Publisher, Visio, and Access.
  • Application assistance for custom client applications offered where required.
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Device Repair Protection

  • Low cost, labor only, device based extended warranty that stabilizes an organizations repair cost and minimizes the impact to production and user productivity.
  • Overnight replacement of laptops, computer base units, or monitors that come pre-configured with your user's information.
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Remote Backup Service

  • This protects both the user and the company from data loss due to a failure of components of the system.
  • Full backup of specified files is done initially and then on a scheduled basis incremental changes are continually backed up to our secure server.
  • Backup can be performed anywhere an internet connection is available. Great for laptop users!

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