Voice over IP (VoIP) is revolutionizing voice communications in the enterprise. Xtelesis is a leader in VoIP implementation, putting the best VoIP technologies and engineering practices to work for your business.
Voice over IP — voice communications delivered via the Internet Protocol — sends voice information digitally in discrete packets rather than using the dedicated circuit-switched protocols of the public switched telephone network (PSTN).
One big advantage of this arrangement is that it bypasses the toll structure of conventional phone service. More generally, because it uses digital information sent over data networks, VoIP offers the same efficiencies, conveniences, and opportunities for integration as other IP-based digital technologies — such as email, directory services, and the web.
To provide the state of the art in IP telephony — reliable, cost-effective, easy to use and administer — Xtelesis has partnered with ShoreTel, a leading provider of enterprise-class VoIP solutions.
ShoreTel leverages existing IP networks to support voice communications across the LAN and WAN, enabling businesses to connect a globally distributed workforce — from overseas sales offices to telecommuting executives — with a unified, cost-efficient phone system.
Let's say you have Xtelesis implement VoIP in your organization. Sure, your employees will love it. But what will it do for your bottom line?
As it turns out, it'll do a lot.
- Reduce your costs.
Cutting your long distance costs — both voice and fax — may be reason enough to implement VoIP. What's more, the ability to share equipment and operations costs across data and voice users can improve overall network efficiency. And VoIP can create economies of scale for voice, since excess bandwidth, too, will be shareable and can be allocated wherever it's needed. - Simplify your infrastructure.
Implementing an integrated infrastructure that supports all forms of communication:- enables greater standardization,
- reduces the total need for equipment,
- supports dynamic bandwidth optimization,
- allows for a fault-tolerant system design.
- Consolidate your operations.
Any time you can combine operations, eliminate points of failure, and consolidate administrative overhead, you win. VoIP uses the same standard IP protocols universally used by other networked applications, reducing complexity and increasing flexibility. And because your VoIP phone system plays on the same field as the rest of your applications, it can leverage the broad capabilities and enhanced efficiencies of your data network. - Consolidate business processes.
One of the great promises of VoIP and IP Telephony is finally being realized: the ability to integrate your telephony into your business applications. Imagine a world where our customer service team has immediate access to a customer record as their phone call comes in. It’s possible today. Imagine your environment where you can have one receptionist field calls for your entire organization, no matter where he sits or whether you have a single site, or many hundred sites. It’s all possible.
Learn more about ShoreTel now.
