Unified Communications: It's All About User Experience!
Integrating new technologies into a business environment can be a tricky process; therefore, you want to make sure before it's implemented that the technology will meet your business needs.
When it comes to unified communications, the easier a product is to use, the better the migration will be for your employees. It's not about having the most robust feature set, it's about a simple user interface. After all, a vast feature set, if it's too difficult to understand, will take time away from doing their job rather than enhancing their productivity.
The best solution is one that offers a straightforward, intuitive user experience and runs seamlessly as employees conduct their normal business.
Watch our CEO Scott Strochak in an interview on BestinUC TV, as he explains the importance of the user experience when it comes to choosing HD videoconferencing and other unified communication solutions.