VoIP Hosted PBX vs. On Premise PBX Solutions
Posted on Fri, Aug 20, 2010 @ 05:23 PM
Deciding whether to use hosted or on-premises unified communications solutions is never an easy decision, and a question that stirs constant debate. Much of that decision-making process will be based on the structure and philosophy of your business practice. Do you outsource service not directly related to your business? If so, a hosted PBX solution might be right for you.
What are the differences between having your PBX system physically on your premises versus a hosted solution? Most of these distinctions are related to cost, control, and features of the system.
This article on VOIPNews.com breaks down the pros and cons of each option.
When considering cost, a hosted solution will have a lower setup cost, but may have higher long-term service charges and fees. Having your PBX solution on premises might require a higher initial setup, but you will generally see a lower total cost of ownership over time, as your service is managed internally. However, managing your solution on premises does not mean you won’t incur maintenance expenses, and often these are difficult to calculate ahead of time.
Control of a PBX solution is another factor to consider, but the distinctions are clear. If you hold your system on premises, you have complete control over all functions of your service. With a hosted solution, your service provider has control. The question is really which are you most comfortable with. When it comes to control of your system, a hosted solution may allow you and your IT department to be freed up to focus on other important company tasks, rather than managing every little detail of your unified communications solution, which in and of itself can be a full-time job.
Features and functionality of a unified communications network is key in determining the best fit for your business, but the decision is simple. Select the option that has the features you want and need. This may be a hosted solution, or you may find that an on premise solution allows you to incorporate the features that best suits your business needs.
Xtelesis offers both hosted and on premise solutions for our customers and a competitive pricing structure to help you make the decision that you are most comfortable with and that best fits your needs. With hands-on installation and training, we will be sure you get the most out of your PBX solution.
Looking for an On Premise solution? XteleVoIP On Premise PBX offers these features:
- Reliability – no single point of failure
- Ability to scale the size of your system up or down with minimal expense and disruption
- Complete control and flexibility to manage your systems
- Reduced monthly long-distance charges
- Lower total cost of ownership than traditional services.
If you’ve determined a hosted solution best fits your small to mid-sized business needs, an XteleVoIP Hosted PBX will offer you:
- Ability to eliminate complex and expensive PBX hardware and software
- Ability to scale the size of your system up or down with minimal expense and disruption
- System management by Xtelesis experts
- Flexible pricing structures
- Low set-up and operational costs
If you would like more information on either our hosted or on premise PBX solutions, contact us.