Posted on Wed, May 16, 2012 @ 12:58 PM
Do you have an older phone system that is holding you back? Is your PBX getting expensive to maintain or won’t allow you to incorporate the latest technologies? Can you improve your business prospects by unleashing your employees to work flexibly from anywhere? Could your team benefit from the latest Web and video technologies to collaborate with remotely located colleagues, partners or customers? Is your network backbone lacking the performance or security you need to effectively communicate?
Upgrading your business communications is not as complicated or expensive as you may think. In fact, deploying the latest IP solutions can actually save you a lot of money in the long run by enabling simpler, smarter and more affordable communications. There have been countless studies that show the savings that result from an IP infrastructure compared to traditional networking and PBX systems. IP solutions make it easy to consolidate and manage multiple locations, incorporate remote and mobile workers, add new users, use advanced features and reduce monthly long distance charges, to name just a few of the benefits.
Consider the following 10 reasons why upgrading your business communications with IP solutions will take your business to the next level. Xtelesis can help you migrate to new technologies. As an IP communications integrator, Xtelesis specializes in a broad range of solutions to meet any business requirement, including data networking, IP telephony, video conferencing and mobility.
1. Improve customer service
2. Increase employee productivity
3. Speed internal communications
More and more professionals are on the go and working away from their office. With a mobile phone in hand, your staff members will never miss an important call and can collaborate with colleagues and customers quickly and efficiently, from anywhere. Xtelesis supports a selection of Mobility solutions for in-building mobility, road warriors and telecommuters, including the ShoreTel Mobility mobile device integration solution that ties the office extension to popular consumer mobile devices such as a smartphone or tablet.
4. Incorporate remote workers
5. Simplify team collaboration
With broadband IP communications and the public Internet, high quality HD Video Conferencing is more manageable and more affordable than ever. Your employees can share presentations, utilize an interactive whiteboard or video conference with remotely located team members easily in an affordable way, without the expense of physically traveling to meetings. Conferencing and Collaboration products from Xtelesis partners, LifeSize and Vidyo, deliver face-to-face communication across the miles.
6. Accommodate corporate growth
7. Ease management
Today’s IP Phone Systems offer incredible scalability for future growth and a failure-proof architecture that is easily managed as a single IP network with feature transparency among all locations. Xtelesis can help you install a ShoreTel IP Phone System that will streamline your operation and continue to deliver new technologies that will improve your business down the road.
8. Enhance network performance
9. Simplify IT
IP networking ensures high quality communications and can add Power over Ethernet (PoE) functionality and better security to your current Local Area Network (LAN) and simplify the connection of your offices in different states or different countries via a Wide Area Network (WAN). Xtelesis partners with top manufacturers including Cisco, HP ProCurve, Juniper, Enterasys and Aerohive to offer a wide range of Data Networking solutions that will optimize a LAN and/or WAN for your business. Xtelesis also offers Managed IT Services to handle your IT requirements for you, removing the burden of computer maintenance and repair and data network monitoring and management.
10. Reduce expenses
Finally, all of the above will help you reduce your overall expenses. ShoreTel Mobility is just one example. This technology can reduce your mobile phone bills by up to 70% by automatically routing mobile calls via the cheapest path inside and outside the organization. It is easier than ever to deploy IP solutions for simpler, smarter and more affordable communications. Contact us and upgrade today!
Posted on Tue, Apr 24, 2012 @ 12:09 PM
In today’s fast-paced, challenging business environment, customer service is the big differentiator. There is no room for error or delays, and every interaction counts. Missing important phones calls, e-mails and texts could mean losing business to a competitor.
The requirement to be ‘always on’ has escalated employee productivity to an all-time high, and multi-tasking is now the norm. Today, a single employee is handlingmultiplejob functions as companies struggle to do more with less and stay competitive.More workers than ever are on-the-go, trying to maximize time and juggle multiple tasks,andmobile technologyis quickly becoming a‘must-have.’By using the same mobile device as both their personal phone and their business telephone, workers never miss an important call and are able to collaborate with colleagues and customers quickly and efficiently – an obvious advantage for any business.
Consider the benefits to a company’s competitive edge when a mobile solution is in place.
- Better customer service – respond to customer inquiries in a timely fashion
- Improved employee productivity – stay connected to office applications using a smartphone or tablet
- Faster internal communications – collaborate in real-timeto make decisions quickly
- Work/life balance – flexibility and personal freedommeans job satisfaction
Do you want to improve your ability to compete? A 2011 mobile workforce study revealed that the average mobile employeeworks 240 hours a year morethan an in-office worker. Mobile workers are highly responsive andreadily engaged even outside of the traditional office hours. Smartphones and tablets are allowing workers to stay in touch with colleagues, make important decisions on the fly, resolve issuesin real-time, and ultimately to provide the highest level of customer service. A mobile solution is no longer just an enhancementto consider down the road, but a key technology to implement right now!
Of course, deploying mobile technology introduces security, integration and manageability challenges that require expertise in several areas. Xtelesis can help as it has developed a dedicated enterprise mobility practice called Mobility 360, partnering with several industry leaders, including ShoreTel for its mobile device integration solution, MobileIron for mobile device management and Vidyo for HD telepresence and a face-to-face video experience with colleagues and customers located miles away, across the country or around the world.
ShoreTel Mobility is already deployed in hundreds of businesses that want to give their employees the convenience of using a popular mobile device as their business telephone. Users can access enterprise calling features, and the mobile device will display the Caller ID name and number of the user’s office extension when the user places a call. At the same time, ShoreTel Mobility addresses important business challenges in terms of security, cost and coverage by supporting authentication and encryption, least cost routing and automatic WiFi-to-cellular call hand-off as a user moves in and out of the building.
Did you know that ShoreTel Mobility can reduce your mobile phone bills by up to 70%?And, for further savings, an IT group can leverage the IP-PBX they already have since ShoreTel Mobility integrates with any SIP-compatible platform. Click here to see and hear testimony from the Anthony Marano Company, a produce business that has built an excellent reputation for customer service since deploying ShoreTel Mobility.
Stay competitive and make mobility a strategic imperative for your 2012 technology roadmap! Contact Kevin Dogen at 650-239-1453or mobility@xtelesis.com today.
Posted on Tue, Apr 03, 2012 @ 11:23 AM
Xtelesis has continued to evolve their VoIP business systems to include IP telephony, HD videoconferencing, and mobility for small and large businesses. They have made it their goal to make business communication easier and accessible for all employees.
To promote their Mobility solutions, Xtelesis will host the 2012 Enterprise Mobility Summit Wednesday, April 4, 2012 (6:00-8:30PM) at the 545 Steak Lounge in downtown San Francisco. This exclusive dinner event will highlight the 5 A’s of Mobility’ Anyone, Anywhere, Anytime, Any Device and Any Network. The event will also emphasize the company’s newest communication solution, the Mobility 360 program.
The featured topics will include Desk Phone Replacement, Reduction of wireless costs, mobile device management, personal video conferencing and much more. Sponsors such as Mobile Iron, Vidyo, and ShoreTel will be partnering with the event. Representatives from these industry leaders will be speaking at the event; Vasili Triant, Vice President of Enterprise Mobility - ShoreTel, Sean Ginevan, Senior Project Manager - Mobile Iron, Chris Thomas, Vice President of Sales - Vidyo, and Scott Strochak, Chief Executive Officer – Xtelesis.
All attendees will leave full informed and educated on mobile solutions for personal or business use and all will have a chance to win a Free 30 Day Trial of ShoreTel’s Mobile Unified Communications Systems (15 user limit). This featured prize has an estimated value of $10,000.
There’s only one day left before the big event and seating is very limited so please RSVP today at www.xtelesis.com.
Posted on Tue, Mar 27, 2012 @ 11:25 AM
As a unified communications provider for a variety of businesses and industries, both small and large, we have made it a priority to offer the best quality, most convenient services and financially sound communication solutions.
We are very excited to introduce telemedicine software and solution capabilities to our customers. Since telemedicine is becoming a more integral part of the healthcare field especially in remote areas or isolated regions, the demand has grown. Prior to the advancement of this technology the costs were high and the video quality was low with a limitation in benefits. But now that HD videoconferencing has grown and improved the quality of images and provides a more realistic communication interface we are proud to offer these reasonably priced and high quality telemedicine solutions to you.
With HD telemedicine capabilities relationships can be built between doctor and patient, diagnosis can be made, examinations, conferences and communications between facilities can be made from thousands of miles away.
Long are the days where a patient in Wisconsin awaits the expertise of a London based doctor. With the capabilities of telemedicine software medical professional have the opportunity to serve a much broader range of patients, provide real-time care, and reduce the costs of travel and hospital transfer expenses for both patients and doctors.
Telemedicine provides increased collaboration and the advancements of the applications doctors are more efficient and involved. Allow us to help you with the latest telemedicine software and applications to make remote consulting, remote healthcare, remote therapy and much more work for you!
Posted on Wed, Mar 21, 2012 @ 11:18 AM
“Enterprise mobility is rapidly transitioning from a tactical benefit to Strategic imperative. The benefits of this strategy are instant & measurable, with studies showing that mobile employees work 240 hours more per year than non-connected ones.”
We understand the need for your business communications’ mobility and have partnered with dedicated communication companies and brands such as ShoreTel, Mobile Iron, Vidyo and LifeSize to bring you the technology that provides accurate and immediate information with real time results and communication.
When a business deploys employees the need for security, integration and manageability is imperative. With the collaboration of Xtelesis and these partnered brands we are able to support mobility clients with our Enterprise Mobility program. This program offers unified communications with mobile devices and management, video telepresence on demand, data security and a drastic wireless reduction. We seamless extend the use of applications on mobile devices by providing the same capabilities as PC’s and desktop phones.
Because we are the leader in providing exceptional business communication systems for small to mid size businesses it’s no surprise that we are able to bring our knowledge of technology to use on the field and away from the office. With solutions provided by ShoreTel Mobility employees have access to a wireless network wherever they play a call. This reduces the costs of usage, roaming and data charges as well as long distance. Domestic calls can be placed at a normal pace without rushing, overage charges are no longer a factor and because of the access to WiFi there is an average of 40-60% reduction in your wireless bill.
Here at Xtelesis we’ve made it important to our business to provide our customers with unified communication solutions that are not only reliable but affordable. More often than not our customers see a huge reduction in their communications plan in comparison to their previous services.
As our world continues to change and our lives get even more mobile it’s time to think about integrating a mobility plan into your communications plan. Choose Xtelesis’ Enterprise Mobility.
Posted on Tue, Mar 13, 2012 @ 11:09 AM
As more and more companies want to save money and boost their customer experience and productivity the transition from land lines telephone service to VoIP and internet telephony is more common than not. Companies are quickly learning about the reliability of internet based communications, the drastic cost reduction in monthly services and the increase in time and efficiency for their employees.
At Xtelesis we want to fulfill these companies growing needs for the best unified communication solutions. Since VoIP phone systems help more companies enable remote working opportunities for employees and integrate with worldwide partners it isn’t a surprise that HD Videoconferencing and video teleconferencing is becoming a popular trend within business communications.
Skype a popular video conferencing service has been used from a number of personal computers for face to face interaction and the integration into mobile devices has reached a large base of users. The same idea was brought into play by major communication brands like LifeSize and Vidyo, who have focused their efforts on providing video teleconferencing for businesses’ need for face-to-face communication across the globe. With high quality HD videoconferencing solutions individuals and businesses can communicate through a planned network infrastructure with high quality video and reliability.
With Xtelesis we can help you design your data network to accommodate video conferencing. This service provides exceptional images and a new sense of realism, giving communicators almost a three dimensional atmosphere. We also make it easy. Participants can join a conference without a technical background, training or IT support. We provide a new generation of communications with the advantage of intelligent software that makes connecting as easy as a phone call, but that doesn’t mean we’re not available to assist you.
We provide technical support to all our customers as well as online video trainings and programs to assist your team with their choice of products and services. Imagine connecting across the globe with a few clicks. Imagine how much time and money will be saved. HD Videoconferencing provides the ease to negotiate business deals face-to-face, share presentations, share product packaging and displays, get feedback and collaborate with partners in various locations all without leaving the comfort of your office.
Save Money. Save Time. Xtelesis has the best communication solutions for your business.
Posted on Tue, Mar 06, 2012 @ 11:21 AM
Xtelesis has been proud to service a diverse portfolio of customers. We have improved business communications for clients of various sizes and from different industries. We have partnerships with some of the biggest names in Communications like, ShoreTel, LifeSize, Vidyo, Aerohive, Cisco and Polycom to name a few. With these exclusive partnerships we are able to provide a variety of unified communication solutions for your business.
We provide communication solutions such as VoIP Phone Systems, HD Videoconferencing, Managed IT Services and much more. When it comes to managing your business communication interface we understand the importance and need for quality service at a reasonable cost. Many of our providers offer solutions that fit a variety of budgets and provide services from small business solutions to larger scales.
Here’s what one of our clients had to say about Xtelesis:
"Xtelesis provides 99.999% reliability and ease in administration, customer service and support is excellent." - Anjenette Hayre, Sonoma County Water Agency
We encourage our customers to tell us their story. We strive to provide our customers with the cutting edge technology and support. We want to know how we’re doing. Tell us how Xtelesis has helped your business improve communications and you’ll receive a $50 Amazon gift card for your time. We would love to hear your testimonials and continue to improve our products and services.
If you haven’t worked with Xtelesis please take advantage of our Free Demonstrations and Request a Quote. We offer FREE demos to show you how great our products work and how they can help your business’ communications needs. Schedule your product demo and a member of our team will be with you within 24 hours.
We would love to have you as our next customer!
Posted on Tue, Feb 28, 2012 @ 11:27 AM
We are a leader in VoIP business systems implementation and putting the best IP telephony technologies and engineering practices into your work environment. If your company doesn’t have a VoIP phone system in place it may be the perfect time to switch.
Here are some of the Top Reasons for your Business to switch to VoIP:
- Monthly long distance charges are significantly reduced
- Management interfaces are simplified and hardware is reduced
- Advanced communication features like conferencing, three-way calling and forwarding are available at no additional cost
- Phone systems are easily scaled up or down with minimal effort
At Xtelesis we want to provide the best VoIP business phone systems (Voice over Internet Protocol) or IP telephony solutions to our customers. Our featured brand, ShoreTel has received the highest customer satisfaction rating among the top business IP telephony and unified communications providers.
ShoreTel Phone Systems offer your business an enterprise class solution and a low cost structure. The platform was built on system that can easily be extended from branch to branch within the United States or globally with one simple management interface.
ShoreTel provides customers with Phone Systems and Components to reduce redundancy, provide seamless integration, and offer mobility.
ShoreTel Phone System and Components Explained:
There are a variety of ShoreTel phones to choose from giving your business quality and options to ensure the right solution for your specific needs. ShoreTel phone features provide end users with the quality they demand and are pre-configured to match the company’s system to eliminate the process during installation.
ShoreTel also provides a web-based management program that provides a single management tool for interfaces in numerous locations. The management system is easy to learn and use and helps improve productivity and reduces ownership costs.
The Shoretel Communicator presents communication management through the ShoreTel desk phone, computer, mobile phone or home phone. The application easily links with Microsoft Outlook and provides visual voicemail, call notes and routing information.
Alongside the ShoreTel Phone system comes the ShoreGear voice switches which are embedded “plug-and-play” appliances to manage ip phones, analog and digital trunks, and route calls from device to device from anywhere in your network.
ShoreTel is a leading provider of IP Unified Communication solutions. Xtelesis strives to bring quality brands and their products to our customers. With a ShoreTel IP Phone system your company will be able to seamlessly integrate all communications into your business at reduced cost, easy manageability and a high level of quality and satisfaction.
Posted on Fri, Feb 24, 2012 @ 12:48 PM
Xtelesis has gained a reputation for being a leader in unified communications. We strive to make the communications aspects of a business easy by providing the industry’s easiest, most robust products within the communications market. We are the experts so you don’t have to be!
Aside from our information website and extensive business portfolio we want our customers to be able to connect and engage with us on our social networks. We have created communities through social media sites including Facebook, Twitter, LinkedIn and YouTube. Over 1,000 follow the Xtelesis Twitter page and Xtelesis’ YouTube channel has received over 2,000 video views. The Xtelesis YouTube channel provides informative videos explaining products and communications services through some of the biggest names in the industry, such as LifeSize and Vidyo.
We want to connect with our fans and expand our presence within the social media community. Xtelesis uses social media sites including Facebook, Twitter and LinkedIn to enhance the Xtelesis customer experience and build relationships with current and future customers. We want to provide information on our VoIP Phone Systems, HD Videoconferencing, and other Communication solutions on a variety of platforms to make it easier for you to get the information you need right away.
We encourage fans to ask questions, leave comments and interact with other fans, followers and subscribers. “Liking” Xtelesis’ Facebook Fan Page gives fans updated information within the communication industry, promotions within the company, insider tips and links to related articles and websites.
Join our social networks and learn the latest news in what’s happening within our company.
Posted on Tue, Feb 07, 2012 @ 05:20 PM
We provide our customers with a variety of communication solutions for small to mid-sized businesses. Whether you are looking for VoIP business systems to provide your company with more unified communication, HD Video conferencing for the ease of connecting with remote offices and employees or a simple business phone service, Xtelesis has all the resources you need to build your network.
VoIP business phone systems revolutionize voice communications for businesses. Instead of a public switched telephone network business VoIP systems are transported over the internet providing faster and clearer service. Not only will you be able to consolidate your monthly communication bills and see a significant reduction is charges, but VoIP business phone systems offer simplified management systems and minimal hardware. The same features you would receive from a local network provider such as three-way calling, conferencing, forwarding, can be easily integrated with business VoIP systems.
If your company operates in different office locations HD Videoconferencing may be a solution to consider. With HD Video conferencing companies can communicate face-to-face with ease and convenience. Instead of booking costly flights for company meetings take advantage of video teleconferencing which allows individuals to connect using HD video conferencing cameras. This high quality picture provides realistic images and real time communication. With our new generation of video communication software we make connecting as easy as placing a phone call. We feature top of the line video conferencing providers like LifeSize and Vidyo.
Don’t get left in the past with your public switched telephone network (PSTN) phone system. Upgrade to a business phone service that provides you with exceptional communications at a fraction of the cost. With VoIP business phone systems and HD video conferencing you are expanding your network with internet technology.
The best part is if you are unsure if VoIP business systems or Video conferencing if right for your business, we can schedule free demos. We also offer video conference and non-video conference business room rentals. Let Xtelesis improve your business communications and help save you money.